Ziina Card

Do we support BNPL payment options such as Tabby or Tamara?

Can I use Ziina Card at ATMs?

When using the Ziina Card, could I be charged fees by third parties?

How do I get a Ziina Card?

How can I view my card details?

What is Ziina Card?

Where can I use the Ziina Card?

Is Ziina Card physical or digital?

What if a merchant doesn't accept my card?

How do I check my card balance?

Can I make purchases if I only have part of the amount?

Why is there a hold on my card?

What if a merchant charges me incorrectly?

How do refunds work when using Ziina Card?

What about pending transactions?

Can I temporarily freeze my Ziina Card?

Can I freeze or unfreeze my Ziina Card?

How do I keep my card secure?

Am I protected against fraud?

What's my PIN and how do I manage it?

What if I see a transaction I didn't make?

Can I reload or add funds to my card?

What's the difference between Ziina Lite and Violet for cards?

What preventive measures does Ziina take?

When does my Ziina Card expire?

Can someone else use my Ziina Card?

Do I need to notify Ziina before traveling?

What if my card is declined abroad?

Can I use the Ziina Card internationally?

Are there any fees for using Ziina Card?

Is there a spending limit on the Ziina Card?

How do I approve an online payment with my Ziina Card?

Ziina Card Fees

What should I do if I suspect fraud or see an unfamiliar charge?

What if I don't receive a push notification for payment approval?

I received an approval request for a payment I don't recognise. What should I do?

How do I activate my card?

Will purchases show in my Ziina app?

Do I need to have money in my Ziina wallet to use the Ziina Card?

What makes Ziina Card different from other payment cards?

Can I use Ziina Card with Samsung Pay?

Can I change the name on my card?

How do I add my Ziina Card to Google Wallet?

How do I add my Ziina Card to Apple Wallet?